Make Email Your Best Customer Service Tool
In 2020, your organization can no longer rely on “good enough” customer service. Your customers now expect an email response time of one hour, with 15 minutes representing world-class service.
But don’t worry — no matter what your current email response time is, there are solutions to meet customer expectations in a way that works best for your business.
What’s in it for you?
Happier customers who stay with your business, and love telling others about you.
Join us on November 5, 2020, at 10:00 am PST for this free, one-hour webinar, where we’ll teach you how to build a rockstar team that delights customers every time.
During this webinar, you’ll learn:
- Steps to reduce customer service email response times to one hour or less
- Common roadblocks and bottlenecks that delay email responses
- How to set a realistic, achievable email response time for your team
- How to resolve the customer’s issue with one email
- The mix between staffing and recommended tools to grow efficiently
Space is limited, so register today!
Date: Tuesday, November 5, 2020
Time: 10:00 am Pacific / 1:00 pm Eastern
Outpost is a shared inbox tool that makes email management faster and easier. It helps keep your emails organized, improves response times, and fosters better teamwork.
Thanks to features like Assignments, Templates, Routing Rules, and Notes —you and your team get all the benefits of a shared inbox without all the frustration. You can sign up for a free trial, no strings attached, to see how Outpost can upgrade your email productivity today.