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9 Tips to Keep Your Customers Happy
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9 Tips to Keep Your Customers Happy

Worried that focusing on customer satisfaction and retention in the early days of business will hurt your ability to scale? Don’t be—it’s vital to focus on customer happiness from day one. Here’s how.

What Is a Balance Sheet, and How Do You Read It?
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What Is a Balance Sheet, and How Do You Read It?

Does the idea of reading your balance sheet leave you feeling decidedly unbalanced? The balance sheet is the most misunderstood financial statement—which is problematic because it is also one of the most useful. Here’s how to read it.