All account and plan data is written to multiple disks instantly, backed up daily, and stored in multiple locations. The servers we use take advantage of modern techniques to remove bottlenecks and points of failure.
Our state-of-the-art servers are protected by biometric locks and round-the-clock interior and exterior surveillance monitoring. Highly qualified staff members are on site 365 days a year — plus leap days! — to provide additional protection against unauthorized entry and security breaches.
Our software infrastructure is updated regularly with the latest security patches. Our products run on a dedicated network that is locked down with firewalls and carefully monitored. We run third-party security scans every day to make sure our infrastructure is highly secure and completely up-to-date.
All of our servers operate at full redundancy, with backups in place for everything from power supplies to Internet connections down to the air purifying systems. Our systems are engineered to stay up even if multiple servers fail, ensuring that you have access to your plans when you need it.
All credit card transactions are processed using the same level of secure encryption that is used by the world’s leading banks. Card information is transmitted, stored, and processed securely on a PCI-compliant network, the gold standard for financial security in e-commerce.
We are happy to answer any other security questions or concerns. Just drop us a note, and we’ll get back to you as quickly as we can.