Richard McGeary: The Toy Shop
The Toy Shop by the numbers
$600,000
in working capital secured
40%
more funding received than initially requested
3 stores
planned across Connecticut
Background
Richard McGeary is a CPA and tech entrepreneur with experience as a corporate CFO and startup founder. His partners, Dr. Eep and Dr. Sama Alvi, are practicing physicians—an anesthesiologist and hospitalist, respectively. When they had their first child, Matthew (now their official "brand ambassador"), they recognized a gap in their West Hartford, Connecticut community. The independent toy stores that had been beloved neighborhood fixtures for decades were gone, and people genuinely missed them. The partners saw beyond nostalgia to a real business opportunity: bringing back the magic of a classic neighborhood toy store with a modern approach. Their vision for The Toy Shop centers on high-quality imaginative play, family connection, and community—a place where kids can experience the sense of wonder and excitement so many of us remember from childhood.
“When we presented to the bank, they told us this was the best plan, certainly one of the best plans that they had actually ever seen. And we just smiled.”
Richard McGreary
Founding Partner, The Toy Shop
Problem
The biggest challenge wasn't the idea itself—it was transforming a fun concept into a real, investable business. Richard knew that "retail requires discipline" and that passion alone wouldn't be enough to succeed. They needed to prove this wasn't just nostalgia but a sustainable business opportunity with staying power. With considerations like inventory planning, seasonality (summer vs. winter vs. holidays), cash flow management, people management, and capital structure, they needed a comprehensive plan that would stand up to scrutiny from banks and investors. Richard wanted a "stress-tested idea" they could clearly explain to secure the right level of funding and build a foundation focused on execution, not just survival. The stakes were high—without a professional plan, they risked not being taken seriously by lenders.
Solution
The Toy Shop turned to LivePlan's services team to transform their vision into a fundable business plan. The services team worked with Richard and his partners to understand every aspect of their business—from their market opportunity and competitive positioning to their financial projections and operational strategy. Through a collaborative process, the team methodically captured the partners' ideas about resources, marketing, opportunities, and needs, ensuring nothing was overlooked. The result was a comprehensive 56-page business plan that addressed every critical element with professional clarity.
Once the services team completed the initial plan, it was delivered in LivePlan where Richard and his team could easily access, review, and make adjustments as needed. This gave them ongoing control to refine their strategy while maintaining the professional structure and quality the services team had established. "Absent LivePlan, we don't have a business. Absent LivePlan, we don't get funded," Richard stated emphatically about the combined power of the services team and LivePlan.

Outcome
When they presented their LivePlan-created business plan to the bank, they were told it was "certainly one of the best plans" the bank had ever seen. The quality of their plan led to exceptional results. They secured nearly 40% more funding than initially requested (approximately $600,000 in working capital), and remarkably, the bank didn't require SBA backing—unusual for a startup retail business. Even more impressive, the bank was so confident in their plan that they provided unrestricted working capital rather than earmarking funds for specific uses, giving them maximum operational flexibility.
The Toy Shop is now preparing to open its flagship retail location in West Hartford in spring 2026, with online sales already shipping nationwide. The founders even deliver locally themselves—sometimes with little Matthew along for the ride. The strong foundation built through LivePlan has positioned them for rapid growth. And now, they're planning to expand to two additional Connecticut locations and adjusting their plan within LivePlan. As Richard reflects, "Discipline is key, and execution then becomes a very easy thing to do when you've put in place a framework to be able to execute smoothly." LivePlan continues to guide their decisions as they scale their business, proving that taking the methodical, strategic route creates lasting success.
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