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How to Deal With Industry Competition
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How to Deal With Industry Competition

Your business will always have competition. But, don’t worry—that’s a good thing (you’d be in trouble if you truly didn’t have any!). Here’s how to deal with industry competition, and even use it as a chance to grow and improve.

Thriving As an Introverted Business Owner
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Thriving As an Introverted Business Owner

We often think of extroversion as a necessary quality for leadership. However, while introverted leaders may be less common, they can also be very successful. Here’s how to optimize your leadership potential as an introvert.

9 Tips to Keep Your Customers Happy
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9 Tips to Keep Your Customers Happy

Worried that focusing on customer satisfaction and retention in the early days of business will hurt your ability to scale? Don’t be—it’s vital to focus on customer happiness from day one. Here’s how.

Making Tough Decisions the Right Way
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Making Tough Decisions the Right Way

You’re worried about making the wrong decision and hurting your business. You’re not alone; it’s a fear most small business owners face. Here’s the right way to make tough business decisions.

What Counts That We’re Not Counting?
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What Counts That We’re Not Counting?

We know how important it is to keep an eye on the numbers. But what about those “soft metrics” that are harder to track—things like employee satisfaction? They may be more difficult to pin down, but overlooking them can spell trouble for the health of your company.